Ingram TS/Licensing FAQ

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Ingram TS/Licensing FAQ

Licensing and FAQ for SHD Vendors


    When buying an appliance with LiveSecurity, which version of LiveSecurity is it?

    Thomas.Mroz
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    Thomas.Mroz


    Posts : 4
    Join date : 2015-05-18
    Age : 36
    Location : Buffalo, NY
    • Post n°1

    When buying an appliance with LiveSecurity, which version of LiveSecurity is it? Empty When buying an appliance with LiveSecurity, which version of LiveSecurity is it?

    Post by Thomas.Mroz Thu May 28, 2015 2:20 pm

    The default version of LiveSecurity that comes with an appliance is the Standard version.

    Support Levels Matrix

    Standard Support:
    -12x5 Support (6am - 6pm in your local time zone)
    -Number of support cases per annual subscription: 5
    -ETA for responce: 4 hours
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